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Legal & regulatory

Licenses & Regulatory Information

This page explains, in general terms, who operates Noble Fundaven, the framework the service works within, where it is and is not offered, and how to obtain our corporate and compliance documentation.

  • Documents available on request
  • Defined jurisdiction policy
  • Written compliance procedures
On this page
  1. Operating entity
  2. Regulatory contact
  3. What this is not
  4. Jurisdictions
  5. Requesting documents
  6. Regulatory framework
  7. Notes on this page
Contact support
The operator

Which legal entity operates the service

Noble Fundaven is a trading name used by the company that owns and operates this website and the associated client platform.

The operating company is the entity you contract with when you accept our Terms of Use and open an account. Its full registered name, its legal form, its registered particulars and the identity of the group it belongs to are set out in the client agreement you receive at onboarding, and are supplied on request through the routes described in the "Requesting documentation" section below.

Given that corporate structures, listed information and service delivery arrangements are subject to change, we intentionally do not publish them as binding language in promotional material. The controlling documents are your client agreement and the accompanying documentation provided to you; in any conflict between this page and those documents, the documents take precedence.

Group companies and service providers

Certain operations - infrastructure provision, payment handling, market information, identity verification systems - are performed by qualified external partners pursuant to binding contracts. The types of partner we engage, and how we manage your personal information with them, are detailed in our Privacy Policy. We do not publish provider names on this page.

Contact

Regulatory and compliance questions

Inquiries regarding our regulatory standing, our governance practices, or complaints for formal review should be directed to our compliance team, not to standard customer support.

How do I raise a compliance question?

Send it through the contact page and mark it "Compliance". Include the account email address if you already hold an account, and describe the question in a sentence or two.

How do I make a formal complaint?

Use the same route and mark the message "Complaint". You will receive an acknowledgement, a reference and an indication of the timeframe for a substantive reply. If the outcome does not resolve the matter, the reply will explain the further escalation options available to you.

How should I flag unlawful conduct or misuse of our company name?

Submit your report via the abuse reporting function. Cases where Noble Fundaven is impersonated through communications, promotional content or fake platforms should be flagged there to enable us to take appropriate action.

Do you handle queries from organizations and media outlets here?

Correct - please use the inquiry form with a descriptive heading and your message will be directed to the appropriate department.

Important limits

What Noble Fundaven is not

Explaining what falls outside our scope is equally vital as outlining what we provide.

StatementPosition
Personal investment adviceNot provided. Information, education and market commentary are general in nature and do not take your circumstances into account.
Tax, legal or accounting adviceNot provided. Consult an appropriately qualified professional in your jurisdiction.
A bank or a deposit accountAccount funds are not bank deposits, carry no guaranteed returns, and lack protection under any depositor protection program.
Guaranteed or fixed returnsNever promised. Past performance is not a reliable indicator of future results.
Discretionary portfolio managementWe do not execute account transactions on a client's behalf without explicit instruction for each transaction.
Execution and account services✓ Provided, subject to verification, eligibility and the published terms.

Capital is at risk. The value of investments can fall as well as rise and you may receive back less than you put in. Please read the Risk Disclosure before you decide to use the service.

Availability

Jurisdictions served and excluded

The service is offered only where we are permitted to offer it. Availability is assessed at registration on the basis of your country of residence, and it can change.

Where the service is offered

Accounts may be opened by residents of the countries listed as eligible in the registration flow of your account. If your country appears in that list and you pass verification, you can proceed. If it does not appear, the service is not available to you.

Where the service is not offered

  • Countries and territories subject to applicable international sanctions or embargoes.
  • Jurisdictions where granting this service category to retail participants requires authorization we have not obtained.
  • Jurisdictions identified as high risk for financial crime under applicable rules.
  • Any region we have decided to restrict based on our own compliance assessment.

No solicitation

This website is not intended for, and must not be distributed to or accessed by, individuals in any jurisdiction where distribution or use would breach that jurisdiction's laws. Use of this site from a restricted jurisdiction does not grant permission to access the service. Should you relocate to a restricted jurisdiction while an account is active, you must notify us - your account may be limited or terminated and funds refunded.

Documentation

How to request corporate and compliance documents

Clients, prospective clients and institutional partners are entitled to request our regulatory and governance records. We furnish these upon request rather than making them publicly available.

What can be requested

  • Details identifying the licensed firm and its corporate registration.
  • Your current client agreement alongside the fee schedule applicable to your account.
  • An outline of our anti-money laundering and identity verification framework.
  • The complaints-handling procedure and escalation route.
  • Data-protection information relating to your own personal data.

How to make the request

  1. 01

    Write to us

    Use the contact route on our contact page. Put "Regulatory documentation request" in the subject line.

  2. 02

    Identify yourself

    State whether you are an existing client (and give the email address on the account) or a prospective client, and which documents you need.

  3. 03

    Receive the pack

    Requests are answered within the timeframe stated when your request is acknowledged. Some documents may be provided in extract form where they contain confidential internal detail.

Documents are sent to the verified contact details on file. We cannot send account-specific documentation to a third party without your written authorisation.

Framework

The regulatory framework we work within

We describe here the type of obligations that govern the service, rather than naming authorities or quoting reference numbers, which belong in the formal documentation.

  1. 01

    Client identification

    All accounts undergo verification prior to being funded, used for trading or allowing withdrawals, pursuant to the KYC and AML procedures outlined on our KYC & AML page.

  2. 02

    Financial-crime prevention

    Screening for sanctions and associated risks, regular surveillance of activity, internal reporting mechanisms and archival obligations consistent with relevant legislation.

  3. 03

    Handling of client money

    Client balances are recorded separately from the operating funds of the business, and payouts are returned to a verified instrument in the client's own name.

  4. 04

    Fair and clear communication

    Costs, spreads and any applicable fees are published in your account and on our pricing page. We do not promise specific returns, and all promotional material carries a risk warning.

  5. 05

    Data protection

    Personal data is processed on a defined lawful basis, retained only as long as necessary, and protected by access controls and encryption in transit and at rest.

  6. 06

    Complaints handling

    A written internal complaints procedure with acknowledgement, investigation and a substantive reply within the timeframe stated when your complaint is logged.

If local law in your jurisdiction sets higher standards than those stated above, those heightened standards are binding for clients located in that jurisdiction.

Notes

Notes on this page

  • This section is explanatory only. It is not incorporated into any agreement and does not supersede the client agreement.
  • Any sums, thresholds or timeframes referenced anywhere on this site are approximate; the values displayed within your account are authoritative.
  • The content of this page is reviewed periodically; the version published here is the current one.
  • Read alongside the Terms of Use, the Risk Disclosure, the Privacy Policy and the KYC & AML Policy.
Documentation

Need something in writing?

If you are carrying out due diligence on Noble Fundaven, ask us directly. We would rather send you the actual documents than have you rely on a summary.

Request the compliance pack

Corporate particulars, client agreement, AML summary and complaints procedure.

  • Subject line: "Regulatory documentation request".
  • Sent to the verified contact details on file.

Contact the compliance team

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